• Jacobs, R., Chase, R., Aquilano, N.: Operations and Supply Management. McGraw-Hill Higher Education, • Ritzman L., Krajewski L.: Operations management. Addison-Wesley, • Slack N.: Operations Management. Pearson Education, • Slack N.: Operations Strategy.
...• Laudon, K., Laudon, J.: Management Information Systems 11th Ed. Prentice Hall, • Valacich, J., Schneider, C.: Information systems today. Pearson Education, • Kaplan, R., Norton, D.: The balanced scorecard: translating strategy into
...
